We want you to be happy when buying from Razorwire Energy. If you’re not completely satisfied please contact us as soon as possible so we can try and resolve any issues. If you are still not completely satisfied you can return the item for a full refund. Items must be returned within 21 days of dispatch in an undamaged and saleable condition. Refunds will be issued as soon as items have been received and checked. Please obtain proof of postage when returning any items. Return address: Razorwire Energy, Unit 1, Moat Farm, Hestley Green, Eye. Suffolk. IP237LR, UNITED KINGDOM.